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Party Policies

Thank you for choosing Nevaeh for your group event. Scheduling is based on availability. We recommend at least 2 weeks notice if possible. Please review our menu and choose your services in advance. If you don’t have a copy, you can refer to our website at www.nevaeh.com.

For Exclusive Bookings we can accommodate as many as 25-30 people. For Non-Exclusive Group Bookings, we can accommodate as many as 8-10 people, depending on services desired. As you might imagine, group bookings require a significant amount of advance preparation in order for your event to run smoothly. This includes the adjustment of schedules of multiple staff and other customers to ensure that your group receives their services together.

Exclusive Group Bookings
For parties of 15 or more, where you wish to have a relaxed and interactive environment, we will close the door to the general public and cater to your group exclusively. There is a $200.00 charge for the private use of our facility, not including the cost of services rendered. Once the services are finished, you are invited to stay and continue enjoying our facility privately for cake, drinks, private shopping, etc. Special arrangements can be made for catered food and accessory items. Nevaeh gift bags can also be arranged with advance notice (let us know your price range and we will custom design a gift bag for your event!). Please note that all fees are subject to applicable taxes.

Liquor Service
Nevaeh is not licensed for regular liquor service. Should you wish to have liquor served at your Exclusive Event, we invite you to bring your own. Nevaeh can not provide nor serve alcohol.

Non-Exclusive Group Bookings
For groups of 4 or more, where our doors remain open to the public as well, we cannot accommodate food or alcoholic beverages. Your group is welcome to shop in our boutique after services are rendered.

Payment / Cancellation / Rescheduling
All Exclusive Events will require an initial deposit of $100.00 at the time of booking. The initial deposit is 100% refundable if the Exclusive Event is cancelled no less than 7 days in advance of the scheduled party date. Cancellation less than 7 days in advance will forfeit the deposit of $100.00. All bookings (for Exclusive Events and Non-Exclusive Group Bookings) will require a credit card to be held on file in order to secure the individual appointments booked. Regardless of Exclusive or Non-Exclusive bookings, cancellation of any individual appointment with more than 48 hours notice will not incur any charges whereas cancellation with 24 hours notice will incur a 50% charge of the service(s) and less than 24 hours notice will incur a 100% charge of the service(s) cancelled on the credit card that is on file. There are no exceptions.

Guest Changes
We will do our utmost to accommodate any additional guests or services for your event. Any changes to services that result in a decrease in price from the original booking, with less than 48 hours notice, will result in a full charge of the original service booked.

Arrival Time
We ask that all groups arrive approximately 10 minutes before their scheduled service. Late arrivals may result in an adjustment of your services.

Gratuities
All Group Events are subject to an 18% gratuity charged in addition to the standard service prices.

Click here for our Group Reservation Form .

 

 

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